JUDICIOUS USE OF SITE
Any changes made will be effective right after posting of the revisions on the site.Continued revisions of the modifications will constitute your acceptance of the same. Henceforth, frequently reviewing these terms and conditions and any otherapplicable policies is advisable. If you do not agree to the amended terms, you shall stop using the site.

For access, you are granted a personal, limited, non-sub license for the usage of this site and its e- copy. The license subject to these terms and conditions does not include:
• Any commercial use of our site materials
• The distribution, public display or performance of our product listings or descriptions
• Modifying or usage of any automated means to monitor any portion of our site or data extraction of any site materials
• Nothing in these terms and conditions confers any license to intellectual property rights. This license is revocable at anytime

PRODUCT AND ITS PRICING

If the jewellery you are trying to buy is currently out of stock, we will call you and give you an update when it is back in the store. Sometimes with the quantity of orders we receive, a piece of jewellery may go out of stock before the posting of the notification. If this happens, we will discuss other possible options. The pricing and other information related to our jewel available on the homepage of a website can be used as a general guideline for our diamond prices. While the website provides most accurate diamond pricing information, it is not designed to provide an appraisal or guarantee of value or recommend for buying or selling of the diamonds.

VARIED WEIGHTS OF GOLD
Innocence.co.in regards the accuracy of the weights of the jewel pieces since each one of them is unique and handmade in our factory and no third-party manufacturer is involved. The gold weight mentioned on the website may vary slightly upon the manufacture of the particular product. In case, the product made is of a lesser gold weight then its description on a website then the excess amount will be compromised accordingly. Similarly, if the gold weight of the product manufactured is more, then the surplus amount will have to be paid by the buyer.

 ORDER RETAIL PURCHASE
Any customer who wishes to purchase an item from our website can either:
• Add the chosen diamonds directly to the shopping cart
• Customise their own jewellery by adding diamonds to a ring, earrings common necklace, pendant or any other type of jewellery piece that has an option of customizable on the website and then add it to the cart
• Choose from the options of jewellery available on the website and then add it to the cart
• Discuss with her consultants over phone to place an order
• A registered user on the website needs to provide all the mandatory information like Permanent Account Number (PAN) at the time of the purchase and or any other applicable laws required
• Orders made are considered confirmed only after the payment has been received by innocence.co.in
• To confirm the orders completely, innocence.co.in may at random call up the members who have purchased the item and ask them a verification question
• Innocence.co.in will confirm the order only after the question is correctly answered by the user.

ONCE THE ORDER AND PURCHASE OF ITEM(S) IS CONFIRMED innocence.co.in :

In the case of Loose Diamond or customised jewellery – order for the diamond(s), set it on the Mount and deliver it to the Member; or
In the case of Jewellery – Manufacture the Jewellery and deliver it to the Member.

In the event the bank rejects to honour any payment transaction made by a Member towards an order, innocence.co.in shall have the right to refuse to ship the order to the Member without any liability whatsoever.

DELIVERY
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
The product is delivered within 5-7 working days in India from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made.

SHIPPING POLICY:

Shipping & Handling Charges

Domestic Order: We provide free shipping within India.

International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges plus any duty as applicable at the destination.

Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: Please do not accept if the package is received in Open/ Tamperedcondition. You will find the package sealed with a label saying Opened for Customs.

Shipping Partner: Our domestic logistic delivery partners are BVC, SEQUEL,INDIANPOST.FLYKING ETC [the courier Co serviceable are] or directly by the company delivery team.

TRADEMARKS
Our trademarks and designs may not be copied or reproduced without prior permissions. Innocence diamonds, and their logos, and any other product or service name or slogan contained in our Site are trademarks of our Diamonds and its suppliers or licensor’s, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Innocence Diamonds or the applicable trademark holder as the case maybe. All other trademarks, registered trademarks, product names and Innocence Diamonds names or logos mentioned in our Site are the property of their respective owners.

INFRINGER POLICY
In accordance with The Indian Copyright Act (ICA) and other applicable law, innocence.co.in has adopted a policy of terminating and barring, in appropriate circumstances and at EF-IF Diamonds’ sole discretion, site users or account holders who are deemed to be repeat infringers. Innocence.co.in may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

REVIEWS AND USER CONTENT
Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site (‘Interactive Areas’). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:

Any message, data, information, text, music, sound, photos, video, graphics, code or other material (‘User Content’) that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.

DISCLAIMER OF WARRANTY
Except as expressly provided to the contrary in a writing by Innocence diamonds, this site, the content contained therein and the products and services provided on or in connection therewith (the “products and services”) are provided on an “as is” basis without warranties of any kind, either express or implied.
Innocence.co.in disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.
Packaging of the product may vary from that displayed on the website.

We adhere to BIS (Bureau of Indian Standards) and our Gems and Diamonds are satisfied by third-party world recognized companies like IGI, GIA, IDT And BIS HALLMARKED,